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TD 5- HRM - 402 Delivering Training and Development - Essay Example

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(Kirkpatrick & Kirkpatrick, 2007) Kirkpatrick introduced this four-level evaluation method. These four levels of training…
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TD 5- HRM - 402 Delivering Training and Development
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Delivering Training and Development for Walmart Training evaluation involves the steps in the training cycle whereby data is composed to establish if the training program is achieving its purposes. (Kirkpatrick & Kirkpatrick, 2007) Kirkpatrick introduced this four-level evaluation method. These four levels of training evaluation have been applied in Walmart, and they have proved beneficialLevel 1: Reaction – This level involves measuring how the people being trained react to the training activities.

The employee feedback helps the Walmart management comprehend how well the training was acknowledged by the employees. This will also help the management to develop further their future training programs, including pinpointing the relevant topics or areas that are absent from the training.Level 2: Learning – Under this level, Walmart Human resource manager measures what the employees under training have learned and by how much their knowledge has increased due to the training. This level of evaluation allows the management to measure learning using the specific objectives set for the training, and this will influence their decision on whether to changes in skills, knowledge or attitude.

This is beneficial to the Walmart organization as it helps them to know what the employees are learning and what they are not as this will assist them to improve future training sessions. (Clifford & Thorpe, 2007)Level 3: Behavior – On this level the management evaluates how the employees’ behavior has changed basing on training that they underwent. Behavior change translates to how much information the employees got from the training program. The Walmart management, through training, they can now provide the necessary conditions to initiate the change in their organization.

(Siddons & Development, 2006)Level 4: Results – The Management analyzes the results of the training at this level. This consist of outcomes that the organization has resolute to be the best for the business, best for its employees, good for the overall Walmart activities.Works CitedClifford, J., & Thorpe, S. (2007). Workplace development and learning: Delivering a competitive advantage for the organization. London: Kogan Page Ltd.Kirkpatrick, D. L., & Kirkpatrick, J. D. (2007). Implementing four levels: A practical guide for operational evaluation of training programs.

San Francisco: Berrett-Koehler Publishers.Siddons, S., & Development, &. I. (2006). Delivering training. London: Institute of Personnel and Development.

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